Return - Exchange Policy
Regrettably I do not accept returns, only exchanges. I need to be contacted within 3 days of the verified receipt of the tracked item/s for an exchange to be approved. The item should be returned to me within 7 business days, unworn and unused. Buyer needs to pay for the return shipping and I need to receive the item back in the exact same condition it was upon being shipped. Upon receipt, your new item (the exchange) will be shipped to you within 5 business days. Buyer will be responsible for the shipping charge and Kat Kouture will send an invoice via PayPal. Items in the FINAL SALE collection are indeed final sale, and non-exchangeable. In addition, earrings cannot be exchanged given hygienic standards.